Privacy policy

Last updated: October 14, 2026

1. Privacy notice

This privacy notice describes how Prusik Inc. d/b/a Enderis AI ("Enderis", "we", "us" or "our") collects and processes personal data through our website, our applications and our other services (together, the "Services"). This notice is not a contract and does not create any legal rights or obligations.

We provide the Services to businesses. When we process personal data on behalf of a business customer, for example in the content that customer puts into the Services, our contract with that customer governs how we handle it, and the customer's own privacy notice applies.

2. What is personal data?

In this notice, "personal data" means information that identifies, or can reasonably be linked to, a specific person, as defined by the laws that apply.

3. How we collect personal data

3.1 Personal data you give us

  • Account information. When you create an account, we collect your name, company, business email address and sign-in details. We use this information to manage your account, provide the Services, communicate with you and support you.
  • Inquiry and communications information. When you fill out a form on our website, request access, or contact us by email or another channel, we collect your contact details, details about your company and the agent you build, and the content of your message. We use this information to reply to you, follow up and improve the Services.
  • User content. When you use the Services, you may put content into them, such as agent definitions and settings, evals, test results, traces and logs, and credentials you use to connect other tools ("User Content"). We use User Content to provide the Services to you.

3.2 Personal data from third parties

  • Sign-in services. When you sign in with a third-party account, that service shares information with us, such as your name, email address and profile picture, depending on your settings with it. We use this information to operate the Services and to send you emails about them.
  • Your employer or organization. When your organization gives you access to the Services, it may share information about you with us, such as your name and email address. We use this information to operate the Services.
  • Tools you connect. When you connect another tool to the Services, such as a tracing or logging service, it sends us data on your behalf. We use this data to provide the Services to you.

4. How we use personal data

4.1 Our main uses

  • To provide the Services you ask for.
  • To communicate with you by email.
  • To send you information about Enderis that we think may interest you, where the law allows.
  • To reply to your questions and support requests.
  • To improve and customize the Services.
  • To test, improve, monitor and fix technical problems in the Services.
  • To enforce our terms, resolve disputes and protect our business.

4.2 Other uses

  • To prevent security incidents, fraud and illegal activity.
  • To obey the law and respond to legal process.
  • For other purposes we tell you about when we collect the information.
  • For any other lawful purpose, or with your consent.

4.3 How we use cookies and other tracking technology

We and our service providers use cookies and similar technologies to collect information automatically when you use the Services. This includes:

  • Device information, such as your IP address, browser type, device type, operating system, access times and unique browser, device or account identifiers.
  • Usage information, such as the pages you visit, the links you click and the actions you take in the Services. This may include recordings of your session.
  • Location information, such as your general location based on your IP address.
  • Error information, such as reports of errors that happen while you use the Services.

We use this information to keep you signed in, remember your settings, understand how people use the Services, measure performance, find and fix technical problems, and plan and improve the Services.

Most browsers let you get a notice about cookies, turn them off or reject them. If you do, some parts of the Services, such as signing in, may not work.

5. How we disclose personal data

  • Your employer or organization. When you use the Services through your organization, we may share your information, including your activity and User Content, with that organization.
  • Service providers. We share information with companies that help us run the Services, such as providers of hosting, infrastructure, sign-in, analytics, error reporting, communications and AI model processing.
  • Business transactions. We may share information as part of a merger, acquisition, financing, sale of assets, bankruptcy or similar event.
  • Legal obligations and rights. We may share information with our legal advisors, law enforcement or others to obey the law, respond to legal process or government requests, protect our rights and property, prevent fraud or illegal activity, or protect the health and safety of any person.
  • With your consent. We may share information when you ask us to or agree to it.

6. Control over your information

  • Email preferences. You can stop marketing emails from us with the unsubscribe link in them, or by contacting us. We may still send you emails you need about your account and the Services.
  • Changing or deleting your information. You can contact us to review, change or delete your information. We may ask you for more information to confirm who you are. Where the law allows, we may refuse a request.

7. Children's personal data

The Services are not for children under 13, and we do not knowingly collect their personal data. If you believe a child has given us personal data, contact us and ask us to delete it. If we learn that we have collected personal data from a child under 16, we will delete it promptly.

8. Links to third-party websites and services

The Services may link to websites, applications and services that we do not own or control. This notice does not apply to them, and we are not responsible for them. Read their privacy policies before you give them any information.

9. Changes to this privacy notice

We may change this notice at any time. If we make a material change, we will tell you by email to the address on your account or by a clear notice on the Services. We will also update the "Last updated" date at the top. Please check this notice from time to time.

10. Contact us

If you have questions about this notice or our privacy practices, email support@enderis.ai.